Skype Not Downloading On Mac

Skype on Mac asks for admin credentials when installing or upgrading Skype. If your Mac asks for admin credentials when installing or upgrading Skype, follow these steps. Download the latest Skype installer (.dmg file) from. How to Download and Install Skype 7.53 on macOS Mac OS XSierra,Mojavemac OS macOS version is the thirteenth major release of macOS previously OS X, Apple Inc.

Download and install Skype for Business on Mac. Skype for Business makes it easy to connect and collaborate with coworkers and business partners around the world: Start instant message conversations and voice or video calls. See when your contacts are available online. Schedule and join meetings. Present your screen during meetings. Download Skype for Business from the Apple App Store. NOTE: When searching the App Store, use the search term Skype for Business to locate the correct app. The regular Skype app will not work with your Skype for Business account. Tap on the Skype for Business app. Enter your campus email address. Then tap Advanced Options.

Are you using a MacBook and have been trying – yet constantly failing – to run Skype on your Apple machine for months and months on end? Are you trapped in an endless cycle of installing and reinstalling Skype, and yet nothing seems to work?

You’re not alone: Skype won’t start on MacBook for many other users as well, and it can be truly exasperating if you need the popular app for personal video calls or work communications.

Skype’s popularity as an app for making video calls, sending messages, and doing voice chats on smartphones, computers, and tablets doesn’t exempt it from issues. If you’re a frequent Skype user, you might already be familiar with how the audio won’t work properly or you’re unable to log in at certain times.

Quick Reminder Before You Solve This Skype Issue on Mac

This quick guide focuses on what you can do in case Skype won’t start on MacBook or work at all. Before working your way through the solutions below, make sure you’re running the latest version of Skype on your Mac or iPhone.

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Can’t Connect Skype on MacBook? Try These Solutions

Here are several ways to fix the Skype not working on MacBook issue:

Double-Check Your Internet Connection

Make sure you have a network connection if you are encountering problems signing into your Skype account or sending and receiving messages. If the problem persists despite a good connection, try to disconnect and reconnect to a network. Afterwards, log out of Skype and log back in.

Reset Your Skype Password

Try to reset your password and sign back in to see if the problem gets fixed. Do this by entering the email address associated with your Skype account, and then following the instructions.

Check Your Audio Settings and Permissions

If you’re using Skype on your Mac:

  1. Click Tools.
  2. Choose Options. Hit Audio Settings.
  3. Proceed to the Volume area found under Microphone.
  4. Follow the on-screen instructions to check if your speakers are working fine.

If you’re using Skype on an iPhone:

  1. Launch Settings from the home screen.
  2. Tap on Skype.
  3. Turn on the switch for Microphone.

Audio issues and permissions sometimes figure in Skype issues on Mac, where some users cannot hear the other person or connect at all. To tackle any permission problem, create a new macOS user, log into that account, and then try to use Skype. If that works, it means there’s an existing issue with the other account, involving either permissions or a startup program.

You can also attempt to repair any permission issue in the failing user’s account home folder. Reset permissions through these steps:

Working
  1. Go to Finder and choose Go > Home. This will open your home folder.
  2. Choose File > Get Info to open an Info window for your home folder.
  3. Click the triangle icon to open the Sharing & Permissions section at the bottom of the window if it isn’t open yet.
  4. If the Lock button at the bottom of the window reflects a closed lock icon, click the lock. Enter an admin name and password.
  5. Click the Action menu located in the bottom corner of the window. Select Apply to enclosed items, and click OK to confirm. You’ll find a progress bar at the top of the window.
  6. Once the progress bar is complete, open Terminal, located in the Utilities folder of your Applications folder.
  7. Type or paste this command and press Return:
    diskutil resetUserPermissions / `id -u`
  8. Once the process is complete, quit Terminal.
  9. Restart your computer. Once repaired, try to use Skype.

Uninstall and Reinstall Skype

If the problem persists, you might need to do a complete uninstall and reinstall of the Skype app on your MacBook. Here are the steps to follow:

  1. Quit Skype. Navigate to Skype> Quit Skype.
  2. Open your Applications Once there, drag your copy of the app to the trash bin.
  3. Next, open ~/Library/Application Support * and then move the Skype folder to the trash. Note that the ~sign represents your home folder, which you can find by opening Finder and choosing Go > Home from the menu bar.
  4. Afterwards, open ~/Library/Preferencesand then drag skype.skype.plist to the trash.
  5. Open Finder. Using the search feature in Mac OS X, search for “Skype.” Move all of the results that come up to the trash.
  6. Click Ctrland the trash icon. Select Empty Trash.
  7. Restart your Mac.
  8. Download and install Skype latest version by going to this page.

Temporarily Disable Your Antivirus

If you have any antivirus software or program installed on your laptop, it might be worth disabling it in the meantime and running Skype to see if it works.

Download Classic Skype

Download the classic Skype and see if it solves the issue.

Summary

Skype not working on MacBook, or other Apple devices for that matter, is a rather familiar issue. Try one or more of the solutions we enumerated above and see if the problem gets resolved. Find other Skype troubleshooting tips for Mac users here.

Before doing anything, clean your Mac and get rid of junk and unnecessary files for processes like Skype to work smoothly.

What fixes do you use whenever you can’t connect Skype on MacBook? Share them with us below!

Skype Not Working On Mac High Sierra

Recently some Windows 10 users are complaining about a weird problem on Skype they are witnessing after receiving the recent update on their computers. According to these users, Skype is not opening on these user’s computers. If you are witnessing a similar kind of phenomenon opening Skype, simply follow these fixes. But before going to the main solutions, don’t forget to go through these workarounds first.

Initial Workarounds

1. Reboot your computer and after rebooting try to launch Skype.

2. If you are using any McAfee software or ArcSoftWebcam Suite or Trustee Rapport software, uninstall these softwares from your computer.

a. Press Windows Key+R to launch Run window. Type “appwiz.cpl” and then hit Enter. Program and Features window will prevail.

b. Now, scroll down and double click on “McAfee“, “ArcSoft Webcam” and “Trustee Rapport” one-by-one to uninstall them sequentially from your computer.

After uninstalling these softwares, reboot your computer.

3. Check if any Windows Update is pending or not.

If any of these workarounds didn’t work, try these fixes-

Table of Contents

Fix-1 Launch Skype from Microsoft Store-

1. Click on the Search box and then type “Store“.

2. Click on “Microsoft Store” to open Store it on your computer.

3. In Microsoft Store window, click on the Search box at the top, and then type “Skype“.

4. Click on “Skype” from the drop-down search result.

5. You will notice a message stating “This product is installed.”

6. Click on “Launch” to launch Skype on your computer.

Skype should be launched on your computer. If it doesn’t, go for the next fixes.

Fix-2 Uninstall and Re-install Skype-

Uninstalling and re-installing Skype from your computer will surely solve the problem with Skype.



1. Simply by pressing Ctrl+Shift+Esc together you can access the Task Manager window.

2. Now, scroll down and right-click on “Skype” from the running processes, and then click on “End Task” to end the process.

Close Task Manager window.

3. Now, press Windows key+I to open the Settings window.

4. Now, click on “Apps” to open Apps settings.

5. In the Apps settings window, on the left-hand side, click on “Apps & features“.

6. Now, on the right-hand side of the Settings window, scroll down and then type “Skype” in the Search box.

7. Now, click on “Skype” which will appear in the search result, and then click on “Uninstall“.

8. When a tab with ‘This app and its related info will be uninstalled.‘ message will appear, click on “Uninstall” to initialize the uninstallation process.

Close Settings window.

9. By pressing Windows key along with the ‘R‘ key you can launch Run window. Type or copy-paste%appdata%” in Run window and hit Enter.

10. In the Appdata folder, scroll down and try to find the “Skype” folder.

11. Right-click on the “Skype” folder and then click on “Delete” to delete the folder.

12. Now, navigate to this location in File Explorer.

C:Program Files (x86)

13. Look for the “Skype” folder.

14. Right-click on the “Skype” folder and then click on “Delete” to delete the folder from your computer.

Once you have deleted the folder, close the File Explorer window.

15. At first, click on the Search box and then type “regedit“. Then, click on “Registry Editor” in the elevated search result.

16. When the Registry Editor window opens up, click on “File” on the menu bar and then click on “Export” to make a backup of your registry.

17. Then, In the Registry Editor window, click on “Edit” on the menu bar and then click on “Find“.

18. In Find panel, type “Skype” in the search box of ‘Find what:‘, and then click on “Find Next“.

19. Now, right-click on the key which will appear as the search result, and then click on “Delete” to delete the key from your computer.

20. Repeat Step-16, Step -17, and Step-18 to find and delete all the registry keys associated with Skype application.

Once done, close Registry Editor.

21. Now, you have to download and install the latest version of Skype.



When you have finished downloading Skype, simply open the setup file and then follow the on-screen instructions to install Skype.

Once you have installed Skype, reboot your computer. After rebooting, try to launch Skype. It should work just fine.

Fix-3 Run Skype in compatibility mode-

Running Skype in compatibility mode may solve your issue.

1. Right-click on the “Skype” icon on the desktop and then click on “Properties“.

2. In the Properties window, go to the “Compatibility” tab.

3. Now, in the Compatibility tab, first check the option “Run this program in compatibility mode for:” and then, select “Windows 8” from the drop-down list just below.

4. Then finally, click on “Apply” and “OK” to save these changes.

Try to launch Skype on your computer. Check if the error is happening or not.

Fix-4 Install Media Feature Pack for Windows 10 N-

NOTE

This fix is for the Windows 10 N series users only.

If you are facing this error on a system running Windows 10 N series, you need to install this media feature pack.

1. Download the latest Media Feature Pack. on your computer.

2. Under the Downloads section, select the latest media feature pack from the drop-down list.

3. Click on “Confirm” to confirm the package selection.

4. Finally, choose the package version according to your CPU-architecture to begin the downloading process.

Once you have downloaded the package, install it on your computer.

Skype For Business Download Mac

Reboot your computer to let the changes take effect.

Macbook

Skype should launch without any further issues.

Skype Not Downloading On Mac

Sambit is a Mechanical Engineer By qualification who loves to write about Windows 10 and solutions to weirdest possible problems.

Skype Not Downloading On Mac Laptop

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